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Our values of integrity, compassion, accountability, respect and excellence inspire our always behaviors. Each member of the St. Luke’s team is responsible for knowing and putting into practice our values and always behaviors, with goals of trust, exceptional experiences and patient-centered care in mind. We also practice the principle of “see something, say something,” and urge you to speak up when you see behaviors that do not align with our standards.
St. Luke’s is driven by our mission to improve the health of people in the communities we serve, which is grounded in our focus on population and community health. Our strategy leads us to achieving our vision as we build upon and enhance our reputation as the community’s trusted partner in providing exceptional, patient-centered care.
St. Luke’s strategy follows a clearly defined path: We’re meeting people where they are on their health journey—improving health and lives by delivering exceptional performance and outcomes in quality, access and affordability.
- Quality – We will work to advance our position as the go-to provider for consumers by delivering safe, effective care and an exceptional patient experience.
- Access – We will evolve the way we deliver care to best meet the health needs of the people we serve when, where and how they deserve.
- Affordability – We will ensure the cost of high-quality health care is reasonable in the communities we serve, that it is understandable, and that it creates certainty for health care consumers.