Care Synergy (“Care Synergy”) and Halcyon Hospice and Palliative Care are Colorado not-for-profit 501(c)(3) corporations.
Care Synergy operates as a parent organization providing mission support services, strategic and operational oversight for its Affiliate organizations, including Halcyon Hospice and Palliative Care.
Halcyon Hospice and Palliative Care is a not-for-profit community based hospice and palliative care organization having served the Front Range of Colorado since 2008.
The Affiliate President has the overall responsibility and accountability for the day to day operations and clinical services, the direction and management of the Affiliate organization as well as its philanthropic and fundraising initiatives.
The President, in collaboration with organizational leadership, the CEO and the Board of Directors establishes, implements, and evaluates objectives, plans and strategy for the organization that meets and promotes the standards of quality care and contributes to the total success of the organization as well as meeting its mission, vision and values.
The President is responsible for effectively and efficiently leveraging technology, resources and people in enabling Halcyon Hospice and Palliative Care to deliver unique and differentiating care and services to the patients and families in the communities it serves through the leadership, management and oversight of Halcyon’s staff and volunteers.
The President is responsible and accountable to meet or exceed the Organization’s budget, goals and strategic objectives.
The President ensures compliance with all regulatory requirements set out in federal and state laws and regulations, accreditation standards as well as Care Synergy Policy and Procedures.
The President is the Administrator of the Hospice organization according to the Medicare Conditions of Participation in section 418.100 of the Federal Code.
The President represents Halcyon Hospice and Palliative Care on a local, state and national level.
The success of the President will be measured by his/her ability to lead the operational and financial affairs of Halcyon, its Hospice and Palliative Care Programs and Services.
KEY REPORTING RELATIONSHIPS
The President through a direct reporting relationship reports to the:
Chief Executive Officer (CEO) and the Halcyon Hospice and Palliative Care Board of DirectorsThe President shall be responsible, through a direct and/or oversight reporting relationship, for the following positions:
Director of Quality and Compliance
Director of Business Development
Director of Palliative Care Program
Director of Operations
Special Projects Manager
Administrative AssistantThe combined number of associate FTEs across all areas of responsibility for the President are approximately 180.
Responsible for the day to day leadership, direction and management of the organization to ensure clinical, administrative, financial and fundraising success in alignment with the core mission.
Responsible and accountable to meet or exceed the organizations’ annual goals and operating plans, its budgeted financial performance and growth expectations, including fundraising goals.
In collaboration with Care Synergy, is responsible and accountable for the development, communication, implementation and achievement of effective growth strategies of the organization, including its branding, marketing, fundraising and sales initiatives.
Responsible and accountable to meet or exceed the organization’s patient care goals, quality and compliance goals, as well as the publicly reported patient/family satisfaction and outcome scores.
Responsible and accountable for the monitoring, measurement and effectiveness of all internal and external processes. Provides timely, accurate and complete reports on the operating condition of the organization to the CEO and Board of Directors on a regular basis.
Develop, maintain and strengthen relationships with third parties, payors, other health care providers, regulators, vendors, foundations, major donors, and other key constituents to ensure the success of the organization.
Hire, motivate and lead a high performance management team; attract, recruit and retain the members of the leadership team. Collaborates with, and provides direction, supervision and support to the organization’s management team.
In Collaboration of the CEO and Care Synergy CFO, oversee the preparation of the annual operating plan, capital and operating budgets for approval by the CEO, and Board of Directors.
Monitor, manage, publish and review monthly financial and other key performance metrics/data reports in a timely fashion to the Halcyon Hospice and Palliative Care Leadership Team to effectively manage their scopes of responsibility and the business.
Work in collaboration with the CEO and other senior executives to achieve the strategic and operational objectives of Halcyon Hospice and Palliative Care and Care Synergy.
Attend all meetings of the Halcyon Hospice and Palliative Care Board of Directors as well as the Care Synergy Board of Directors meetings and, as appropriate, Care Synergy Board Committee Meetings.
Community and Industry Involvement
Maintain a visible role and active engagement in appropriate Industry, Professional and Community organizations and functions.
Represent Halcyon Hospice and Palliative Care and Care Synergy externally to clients, providers, regulators, donors and other constituents.
Policies and Procedures
Responsible and accountable to ensure compliance with organizational policies and procedures as well as compliance with state/federal regulations and accreditation standards.
Design, develop and implement ongoing internal audit plans and processes to ensure compliance with organizational policies and procedures, accreditation standards and all state/federal regulations including the Office of Inspector General’s identified areas of potentially problematic practices.
Responsible and accountable to report to the CEO, other Halcyon and Care Synergy internal compliance and clinical education staff as well as the Halcyon Hospice and Palliative Care Board of Directors results of audits, any identified risk areas and anything else of significance or risk to the organization.
Perform other related duties as assigned by the CEO.
Mission Driven - Alignment with Halcyon Hospice and Palliative Care and Care Synergy’s mission, vision, values, service philosophy and standards.
Experience – Minimum of ten (10) years’ progressive leadership experience in a highly complex and diversified hospice/health care company; preferably with a minimum of five (5) years’ experience at the Executive Director/President/CEO level.
Permanent Residence – Denver, Colorado.
Business Acumen - Exhibit executive bearing and sound business judgment; Possess an organizational focus and understand the operational needs of all functional areas; Fully understand the business, legislative, regulatory, accreditation, fundraising and competitive environments; Understand and possess the ability to analyze financial and operational information, data and metrics; Make timely decisions, readily understand complex issues, and develop solutions that effectively address problems.
Results Orientation - Develop and achieve clear, realistic, and challenging goals that are aligned with targeted business results; Possess strong skills in prioritizing and aligning resources to achieve key objectives; Demonstrate an ability to handle multiple and competing priorities simultaneously; Demonstrate a leadership ability to overcome obstacles in order to meet or exceed the organizations’ goals and objectives.
Leadership - Self-motivated and able to lead and excel in a high pressured environment; Inspire and motivate others to organizational commitment and results; Project and behave as a professional and role model, establish an environment of reliability, trustworthiness and responsibility; Hold oneself and others accountable for living the corporate mission and values; Understand one’s own impact on situations and people.
Communication - Ensure that important information about decisions, plans, and activities is shared with the CEO, Board of Directors, Board of Trustees and Leadership Teams and is disseminated to others within the organizations; Encourage direct and open discussions about important issues; Listen attentively and clarify information for understanding; Speak clearly and confidently, present ideas in a clear, concise, organized and persuasive manner; Written and verbal communications are logical, organized, and coherent using an appropriate business writing style including correct grammar, punctuation, and spelling.
Developing and Empowering Others - Motivate others to perform at their best; Promote effective teamwork; Present clearly defined expectations and timely constructive feedback and encouragement on performance and results; Assume a supportive and guidance role in mentoring associates along a professional growth continuum; Recognize and reward associates’ achievements.
Accountability - Demonstrate a results-commitment, accepting responsibility for goal accomplishment within deadlines; Align resources to accomplish key objectives; Assign clear accountability for plans and objectives; Execute appropriate work-planning to address prioritization, resource needs and corrective actions; Meet or exceed project or initiative deadlines.
Service Excellence – Models, leads, and motivates all associates to be excellent in our service philosophy and our service standards.
Strategic Focus - Make significant contributions to the development and execution of Halcyon Hospice and Palliative Care and Care Synergy’s strategic plans and objectives; inspire, motivate and align associates to achieve the strategic vision, objectives and plans for Halcyon Hospice and Palliative Care and Care Synergy; and, apply innovative thinking and creativity in tactical improvements and strategic execution.
Internal Number: 1001
About Halcyon Hospice & Palliative Care
Halcyon Hospice is committed to a standard of excellence in providing sensitive, patient-centered healthcare to hospice patients and families.
At any point in our lives, we (or a loved one) may be faced with the transitions of a life-limiting illness or incurable disease. Hospice is precisely for those moments – to pause, to be present, to listen, to bring peace, and to settle the restlessness that can accompany the uncertainty of change.
Hospice care is faithfully holistic and focuses on the unique, personal wishes of an individual patient and family.
Hospice care does not seek to cure life-limiting disease, it does not seek to hasten or prolong death. Instead hospice care offers comfort and support for patients and their families.
Hospice care allows for emotional and spiritual growth while physical conditions change.
Hospice care is provided anywhere a patient calls home.
Hospice care honors the potential for growth in this cycle of life, bringing a clinically-directed, interdisciplinary team to nurture, support, and heal during the last stages of an illness and into the bereavement period.
Hospice offers end of life care without regar...d to age, gender, nationality, race, creed, sexual orientation, disability, diagnosis, availability of a primary caregiver, or ability to pay.