Provides administrative, operations and technical systems support services to the GHP sales team across all regions. Serves as sales department and interdepartmental liaison / primary contact or point person for the facilitation and execution of all relevant operations and technical duties, as assigned by various sales management staff. Interfaces and participates in the administration of the entire spectrum within the GHP sales function from a professional support perspective.
Position reporting is multi-fold depending upon the assigned role, but ultimately, position reports directly to one member of the sales department management team.
Competencies and Skills:
Demonstrates proficiency with Microsoft software programs including Excel, Word, Access, Power Point, GroupWise email and other pertinent Intranet tools.
Ability to learn and use ONYX sales database, ACom 3 commission payment system and plan wide system platform, AMISYS.
Demonstrates sharp organizational, written and verbal communication skills as well as the ability to work independently and function effectively under frequent time constraints.
Demonstrates the ability to compile and analyze data.
Demonstrates the ability to perform multiple tasks in a timely manner.
Demonstrates responsive, accurate and courteous customer service and effective human relations skills
The specific statements shown above are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job
Education / Experience:
Two to four years related business experience required with operations and support background. Exposure to managed care insurance operations, preferred.
One year of direct managed care experience acceptable in lieu of two-four-year related business experience.
Pennsylvania Accident & Health Insurance license must be obtained within 9 months from date of hire
Working Conditions/Physical Demands:
Work is typically performed in an office environment
OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
Geisinger Health Plan (GHP) is the health insurance component of Geisinger and serves over 460,000 members in Pennsylvania. Begun in 1985, GHP provides high quality, affordable health-care benefits for businesses of all sizes, individuals and families, and Medicare beneficiaries.
About Geisinger: Founded more than 100 years ago, Geisinger serves more than three million residents throughout central, south-central and northeastern Pennsylvania and southern New Jersey. Our physician-led system is comprised of 30,000 employees, including 1,600 employed physicians, and consists of 13 hospital campuses, the Geisinger Health Plan, Geisinger Commonwealth School of Medicine and two research centers.
At Geisinger, our innovative ideas are inspired by the communities we serve – like our Fresh Food
Farmacy, a program that delivers life-saving healthy alternatives to patients with diabetes. With additional tools like our MyCode Community Health Initiative, one of the first health system genome sequencing
programs, and our new asthma app suite that we developed in partnership with AstraZeneca, it’s no wonder we’re ranked one of the Top 5 Most Innovative Healthcare Systems by Becker's Hospital Review. We continually work towards continuous improvement in a culture where everyone has a voice and firmly believe that better begins with all of us.
Founded more than 100 years ago, Geisinger serves more than three million residents throughout central, south-central and northeastern Pennsylvania and southern New Jersey. Our physician-led system is comprised of 30,000 employees, including 1,600 employed physicians, and consists of 13 hospital campuses, the Geisinger Health Plan, Geisinger Commonwealth School of Medicine and two research centers.
What you do at Geisinger shapes the future of health and improves lives – for our patients, communities, and you.