This position is responsible for installing, repairing, calibrating, preventative maintenance, electrical safety and performance verification, bench and field service on most medical equipment at the board/module level with assistance or direct supervision.
Installs, repairs, and calibrates clinical equipment at a component level. Inspects incoming equipment for compliance with codes, standards and manufacturers recommendations.
Performs scheduled/preventive maintenance, electrical safety inspections, and quality assurance consistent with applicable regulatory standards on assigned medical equipment in a timely manner.
Repairs patient care equipment, medical communications equipment and PCs to board/module level through and understanding of electronics theory and applications including operating systems and PC repair. Reads detailed electronic schematics. Troubleshoots equipment using available test equipment. Monitors the work of outside contractors/vendors engaged in equipment repair.
Provides customer relations and resolves equipment service problems by ensuring that clinical capability is restored as quickly as possible. Maintains communication with customers regarding the status of equipment repairs. Proactively solves technology issues when appropriate. Coordinates/schedules service (self, vendor and, when appropriate, other technicians) via management of customer expectations. Performs device investigations related to regulations and/or incident reporting under supervision if applicable.
Provides direct marketing and sales support to Technology Management internal and external customers.
Documents all work performed, maintains parts, supplies, tools, test equipment and technical literature by completing service reports and supplemental productivity documentation in an accurate and timely manner. Maintains an accurate and current parts inventory. Assists manager in maintaining a comprehensive library of technical literature.
Assists with equipment installations and project work involving patient care, medical communications technology, and clinical application networks.
Trains field technicians with less expertise in preventative maintenance and repair of medical equipment, and service delivery methods when appropriate.
Must possess a strong knowledge of electronics as normally obtained through the completion of an Associates degree in electronics and a minimum of two years of related experience within an acute-care hospital setting.
Must posses a valid drivers license and be eligible for coverage under the company auto insurance policy
Must possess a working knowledge of electricity, AC/DC electronics including power supplies, electro/mechanics including motors and motor controls, and hydraulics/pneumatics. Must be knowledgeable in medical terminology and basic physiology. Must also be proficient in PC repair and Windows PC and network operating systems.
Additional related education and/or experience preferred.
You want to change the health care industry – one life at a time. You belong here. You’re excited to be part of the dramatic changes happening in the health care field. In fact, you thrive on change. But you also understand that excellent, compassionate patient care is the true measure of the success of these changes. You belong at Banner Health. Our award-winning, comprehensive health system includes 23 hospitals in seven western states, primary care health centers, research centers, labs, a network of physician practices and much more. Throughout our system, skilled, compassionate professionals use the latest technology to change the way care is provided. If you’re looking to be a key contributor to a forward-looking organization, you’ll experience a wide variety of professional advantages: •Our vision for changing the future of health care gives you the opportunity to leverage your abilities to achieve something historic. •Our expansive system offers you an unmatched variety of clinical settings – from large urban trauma center to small rural hospital, ambulatory to home health. Our system also includes hospitals specializing in cancer, heart health and pediatrics. •Our many loc...ations also translate into a broad selection of exciting and rewarding lifestyle options – from the big city to the wide-open spaces. •Our commitment to healthcare innovation means you always have the latest technologies at your fingertips to help you provide the finest care possible. •The size, success and growth of our system provide you with the stability and options to pursue your desired career path. •Our competitive compensation and comprehensive benefits offer you options to complement your unique needs.